Quality Assurance Online Courses & Certifications

Quality Assurance (QA) refers to a set of systematic activities and processes that are implemented to ensure that a product or service meets specified requirements and standards. The primary goal of quality assurance is to prevent defects and errors in the development process and to ensure that the final deliverable meets or exceeds customer expectations. QA is applicable in various industries, including software development, manufacturing, healthcare, and more.

In the context of software development, Quality Assurance is often complemented by Quality Control (QC), which involves the actual testing and verification activities. Together, QA and QC contribute to the overall quality management process, ensuring that a product or service meets the requirements, functions as intended, and satisfies customer expectations.